Silver Peak Markets presents itself as a trading platform with a history dating back to 2016, offering access to forex, stocks, cryptocurrencies, commodities and indices. The company publishes information about its leadership, international office locations, account types and measures designed to support client security.
So, is Silver Peak Markets legit or a scam? A useful approach is to examine the company's published information against established criteria for evaluating brokers, including regulatory standards, corporate transparency, client fund protection, platform security, trading conditions and customer support.
Regulatory standards as a reference point
Regulatory oversight is an important consideration when evaluating financial service providers. Established frameworks, such as those administered by the Cyprus Securities and Exchange Commission (CySEC), provide useful benchmarks for understanding financial supervision, transparency and investor protection.
CySEC's regulatory framework addresses areas such as capital requirements, safeguarding client funds, financial disclosures, internal payments, controls and customer identification procedures. These standards help illustrate the types of responsibilities associated with regulated investment services.
Alongside this general regulatory context, Silver Peak Markets publishes information about segregated client funds, account verification, risk disclosures and several security measures.
These company-specific disclosures provide useful insight into how Silver Peak Markets presents its approach to account protection and trading transparency.
Who runs Silver Peak Markets, and where can clients reach it?
Corporate transparency is an important factor when evaluating a trading platform. Information about a company's history, leadership and operating locations helps prospective clients understand the organisation behind the services they use.
Silver Peak Markets have been operating since 2016 and have had more than 10 years of market experience. Its published company information also references a global client base exceeding 500,000 traders.
The company identifies four members of its leadership team:
- Henrik Vasstrand – Chief Executive Officer
- Charlotte Brennan – Chief Financial Officer
- Oskar Lindqvist – Chief Technology Officer
- Julian Whitmore – Chief Operating Officer
The published contact information includes two international office locations:
- Geneva, Switzerland: Rue du Rhône 62
- London, United Kingdom: 79 Buckingham Palace Road, London SW1W 0AJ
Providing named executives, corporate background information and physical contact addresses gives prospective clients useful reference points for understanding the company and its organisational structure.
These details also make it easier to identify the appropriate contacts for business-related enquiries and to consult relevant corporate records when needed.
Client fund protection and account safeguards
The handling of client funds is another important consideration when assessing a broker's operational practices. Silver Peak Markets describes several measures intended to support account protection and responsible management of trading-related risks.
Segregated client funds
Silver Peak Markets states that client money is held separately from the company's operating capital.
This arrangement is designed to distinguish funds belonging to clients from those used to cover a company's everyday business expenses. Segregation is a widely recognised principle in financial services and forms part of the client asset protection requirements applicable to many regulated investment firms.
For prospective clients, the company's published approach provides useful information about how it intends to organise the handling of deposited funds. The precise arrangements and legal protections depend on the applicable account agreements.
Negative balance protection
On its forex trading page, Silver Peak Markets also describes negative balance protection, stating that account balances will not fall below zero.
Negative balance protection is designed to help prevent eligible trading accounts from accumulating a negative balance as a result of market movements.
This is particularly relevant in leveraged trading, where changes in market prices can have a substantial effect on open positions. The availability and scope of this feature depend on the applicable account and product terms.
Portfolio insurance
The company's stock trading materials also reference investment portfolio insurance of up to $500,000.
This published figure provides an additional point of information for clients evaluating the platform's protection features. As with any insurance arrangement, the extent of protection depends on the relevant policy conditions, eligible assets, coverage limits and exclusions.
Portfolio insurance should be distinguished from statutory investor compensation arrangements, which operate under separate eligibility and regulatory requirements.
Together, the company's statements on segregated funds, negative balance protection and portfolio insurance outline different aspects of its approach to client protection.
Security measures: verification, account access and digital assets
Online trading platforms handle financial transactions, personal information and account credentials, making security an important part of the overall trading experience.
Silver Peak Markets describes several security measures intended to support the protection of client accounts and information.
Account verification and authentication
According to the company's published information, every account must complete verification before trading begins.
Identity verification helps establish who is opening and using an account, while also supporting established Know Your Customer (KYC) practices.
Silver Peak Markets also lists bank-level encryption and multi-factor authentication among its security features.
Multi-factor authentication adds an additional step to account access beyond the usual login credentials, helping reduce the risk of unauthorised access.
Together, these measures illustrate the company's stated approach to account security, identity verification and protection of personal information.
Digital asset custody
For cryptocurrency-related services, Silver Peak Markets describes the use of cold storage and multi-signature security protocols.
Cold storage refers to keeping digital assets in an environment that is not continuously connected to the internet, reducing exposure to certain online security threats.
Multi-signature arrangements introduce additional authorisation requirements for relevant transactions, while mandatory two-factor authentication provides another layer of account access protection.
The company also distinguishes between account types that provide access to real digital assets and those that offer cryptocurrency CFDs.
This distinction is important because holding cryptocurrency directly and trading a CFD based on its price involve different ownership and custody arrangements.
By publishing information about these features, Silver Peak Markets gives prospective clients a clearer understanding of the security measures and product structures it describes.
Trading conditions and transparency before opening an account
Clear information about trading costs, account features and available instruments allows prospective clients to compare services before making a financial commitment.
Silver Peak Markets publishes several account tiers with different minimum deposit requirements and additional features.
Its account structure begins with the Bronze tier, which has a stated minimum deposit of $250, and extends to Diamond, with a stated minimum deposit of $100,000. Premium access is available by invitation.
The company also publishes information about spreads across its trading markets, including forex spreads starting from 0.0 pips on major currency pairs during liquid market sessions.
A quoted starting spread provides a useful point of comparison, while actual trading costs depend on market conditions and any additional fees applicable to a particular account or instrument.
Leverage and risk management
Silver Peak Markets publishes leverage information for different markets, including forex leverage of up to 1:500 for experienced investors.
Available leverage depends on several factors, including the instrument being traded, the client's classification, the applicable jurisdiction and the conditions under which the service is provided.
Understanding these distinctions helps traders interpret published leverage figures in the context of their own accounts.
Silver Peak Markets also describes stop-loss and take-profit functionality as part of its trading tools.
These features allow traders to establish intended exit levels when managing open positions. Although execution prices may vary in certain market conditions, these tools can support a more structured approach to trading decisions.
The company also explains that leverage can amplify both potential gains and losses, giving users an important reminder of the relationship between exposure and market volatility.
Overall, the availability of published account conditions, spreads, leverage information and risk management features contributes to a more informed evaluation of the platform's trading services.
Customer support and communication channels
Accessible customer support is another important element of the relationship between a broker and its clients.
Silver Peak Markets publishes several contact channels, including:
- Email: support@silverpeakmarkets.com
- Telephone: +44 120 420 8688
- Online contact form: Available through the company's website
- Office hours: Monday to Friday, 9:00–19:00
The company also states that its general support service operates 24/5 and that written enquiries receive responses within 24 hours.
According to its published information, Silver Peak Markets serves clients across more than 150 countries and offers multilingual support.
Additional communication features are associated with higher account tiers, including a dedicated account manager from Platinum and a direct 24/7 support line for Diamond accounts.
These published contact options provide useful information about the service channels available to traders and the level of assistance associated with different account types.
Prospective clients can review the latest account information and communication options on the Silver Peak Markets official website.
Silver Peak Markets credibility criteria at a glance
The following table summarises the main factors covered in this review and the information Silver Peak Markets makes available to prospective clients.
|
Criterion |
Published information and relevant standards |
Why it matters to clients |
|
Regulatory context |
Established frameworks, including CySEC's, provide benchmarks for supervision, transparency and investor protection. |
Helps traders understand common regulatory principles when evaluating financial service providers. |
|
Company identity and history |
Silver Peak Markets states it began operating in 2016 and publishes its leadership team and office addresses in Geneva and London. |
Provides information about the company's background, management and contact locations. |
|
Client fund protection |
The company describes segregated client funds, negative balance protection and portfolio insurance of up to $500,000. |
Outlines the company's stated measures for handling funds and managing certain client risks. |
|
Account and asset security |
Identity verification, encryption, multi-factor authentication and cryptocurrency cold storage are described. |
Helps clients understand the security features associated with account access and digital assets. |
|
Trading transparency |
Published account tiers, minimum deposits, spreads, leverage information and risk management tools. |
Allows prospective clients to compare trading conditions and understand relevant costs and risks. |
|
Customer support |
Published email, telephone, contact form, office hours, multilingual assistance and support availability. |
Provides clear communication channels and information about customer service arrangements. |
Frequently asked questions about Silver Peak Markets
How can I check Silver Peak Markets' complaint-handling procedures?
Review the company's published terms for complaint submission procedures, response timelines and available escalation options.
What should I check about Silver Peak Markets withdrawal procedures?
Review the applicable withdrawal terms, including processing times, potential fees, minimum withdrawal amounts and verification requirements.
How can I verify communication from a Silver Peak Markets representative?
Confirm the representative's identity through the company's official contact channels before sharing personal information or following account-related instructions.
